FAQ

FAQs

1) How long does shipping take?

Orders are usually delivered within 3–7 business days, depending on your location.

2) Do you offer free shipping?

Free shipping may be available on selected orders or during promotions. Shipping charges (if any) will be shown at checkout.

3) Do you ship all over India?

Yes, we ship across most locations in India. If your area is not serviceable, you’ll be notified at checkout.

4) Do you ship internationally?

No, we currently ship only within India.

5) How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email/SMS.

6) Can I cancel or modify my order after placing it?

Yes — you can request a cancellation or modification within 1 hour of placing your order.
After that, the order may already be processed or shipped, and we won’t be able to make changes.

If you need to update or cancel, please contact us as soon as possible.

7) What payment methods do you accept?

We accept most major payment methods including UPI, credit/debit cards, net banking, and wallets.

8) Is Cash on Delivery (COD) available?

COD may be available for select locations. If available, you’ll see the option at checkout.

9) What is your return policy?

Please check our refund policy.

10) Can I exchange for a different size?

No — we don’t offer size exchanges.
Please refer to our size chart before placing your order to ensure the best fit.

11) How do refunds work?

Please check our refund policy.

12) How long does a refund take?

Please check our refund policy.

13) What if I receive a damaged or wrong item?

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos, and we’ll resolve it quickly.

14) How do I choose the right size?

Each product page includes a size chart. If you’re between sizes, we recommend sizing up for a relaxed fit.

15) Are your products unisex?

Yes, most of our pieces are designed to be unisex. Fit details are mentioned on each product page.

16) What fabric do you use?

Fabric details are mentioned on each product page. We focus on comfort, durability, and premium feel.

17) How should I wash/care for the clothing?

To maintain quality, we recommend cold wash, gentle cycle, and drying in shade. Avoid harsh detergents and high heat.

18) Are the colors accurate in photos?

We try to keep product photos as accurate as possible, but slight variations may occur due to lighting and screen settings.

19) What if my order is delayed?

If your order is delayed, we’ll notify you. You can also contact us anytime for an update.

20) How can I contact customer support?

You can reach us through our Contact page or email us directly.
We usually respond within 24–48 hours (business days only).